Видео с ютуба Customer Experience Strategy

AI Marketing Revolution | Transforming CX & Strategy

Mike Lemire on AI, Customer Success, and the Problem with “AI Strategy” - Ep 35

Service Blueprint

How IKEA Mastered The Customer Experience

The Omnichannel Journey Success of an iconic brand with the right partners | Slam Jam & ShippyPro

Adobe Customer Journey Analytics: Scaling Insights at TELUS

he Greatest Showman Strategy: Separating Internal Systems from Customer Experience

Ex-Embraer VP: Stop Treating Customers Like Transactions | Sergio Frias | Season Finale

Client Retention Strategies That Drive Growth — Customer Experience with Francis Flair

Why Collapsing CX Into Customer Service Breaks Decision Making - Charissa Riddle

Embedding Customer Experience in Strategy with Holonomics

EPS Playmaker EP 002 - This Is Where CX Stalls

196. Why Growth Requires Evolution: Rethinking Brand Strategy and the Customer Journey

Тенденции и прогнозы в сфере обслуживания клиентов на 2026 год, которые вам необходимо знать.

Ставя интересы поклонников на первое место: стратегии Джесси Коула для создания незабываемых впеч...

Luckin Coffee's Customer Service Strategy: Sobot Enterprise Insight

What are the 3 CX Truths Most Executives Miss about Customer Experience?

The Future of Customer Experience Starts Here | CX Strategy Summit 2026 | Dubai

Inside KANINI's Customer-First Strategy

Customer Success Is Strategy | Sachith Rai & Mohan Kumar — Customer Success Management Deep Dive